1. There will be limited seating available in the VIP Beach Club. Seating is not reserved and it is first come first serve .

1. Parking passes are only sold out online. Additional parking passes will be sold within the GA parking area during the festival weekend so there’s no need to get out of your car when you arrive! 

1. Yes, it is first come first serve.

1. Yes, you’ll be able to pick them up at Will Call. Please check our posts stating Will Call hours and schedule: https://www.instagram.com/p/CzYzwDkMw7V/?hl=es 

No, rented chairs come folded and they can be folded and unfolded for easy pick up and mobility.

We’ll have a designated chair rental area with a view of the stage at Country Bay!

1. No, you do not have to keep the chair with you the whole time! You can return it at the booth and come pick it up later! You can also carry it around the festival but you cannot set it down anywhere else in front of the stage aside from the designated chair rental area.

1. If your tickets do not get here on time, please reach out to Frontgate Tickets at https://support.frontgatetickets.com/hc/en-us/requests/new. If you have additional questions, please email us at tickets@engagelivellc.com. 

Please get in contact with us through dms on Instagram or Facebook, or email us at tickets@engagelivellc.com and we’ll be able to help you.

Yes, there will be LED screens showing the screens into the Boat Basin and coming from the stage.

Yes, small purses and fanny packs don’t need to be clear, but bigger bags, still under 12×12, need to be clear

All country carnival rides are included in your admission!

No, you cannot bring your own chair to Country Bay. You can rent a chair using this link: https://conchairto.preo.website/country-bay-2023 

No, the original purchaser must come pick up their order at Will Call with a valid picture ID. 

Upgrades will not be available on site.  

In this case, please see a customer service agent at Will Call and your bracelet will be exchanged. Make sure to bring your original tightened bracelet, no new bracelets will be given out without the original to exchange.

Yes, there will be ATMs on-site. The bars are cashless, but all craft and food vendors accept cash! 

Yes, as long as it’s empty while going through security! 

Comfortable walking shoes.

BYOB flags have been delivered. If you did not receive your flag please reach out to us through social media or at tickets@engagelivellc.com and we’ll help you.

Yes, we will have a rideshare drop off/pickup area. 

Yes, VIP Beach Club & Platinum VIP both include a full open bar, all day, on both days.

1. We discourage tailgating.

1. GA parking is accessible for ADA guests. We’ll provide a shuttle that will take guests from GA parking to festival grounds.

1. No, parking is not included with the purchase of any admission ticket. 

1. No, there will not be any access to the bay to swim or sit by the water. 

1. If you have issues with any tickets purchased through Front Gate Tickets, please reach out to https://support.frontgatetickets.com/hc/en-us/requests/new. 

1. Parking will be available within the GA parking area.

1. Hotel package wristbands will have to be picked up at Will Call and these guests will have the Priority of skipping the regular Will Call line. We’ll send an email with more information on this. Please reach out if you have any questions.

1. There are not any water refill stations available for our inaugural year. Water is available for purchase at any bar throughout the festival grounds. 

1. BYOBoat passes are not transferable and are not refundable

1. Yes, as long as you have your flag visible, your boat can come in and out of the basin during the allowed hours.

1. No, there is no dock for you to get off your boat and join the festival on land. BYOB tickets are not valid for the on land festival.

No re-entry is allowed. However if there is an emergency see a manager at the front entrance.

1. The brightline train can drop you off in downtown Miami and from there you can take an Uber or take a Brightline+ ride that will take you from the station to CBMF

Small bags and fanny packs under 12×12 don’t have to be clear, but bigger bags, still under 12×12, have to be clear.

1. Take your chair – don’t leave unattended. You can move it around the festival for mobility reasons (ex. You need to go get a drink or food), but you cannot set it down anywhere else other than the chair area.

1. If you rented a chair online, your chair is guaranteed regardless of at what time during the day you decide to pick it up. If you did not reserve a chair online, a rental is subject to availability on site. At the end of the day you don’t need to take it back to the chair rental station, staff members will collect them and you can pick another one the next day if you rented it for both days. It is your chair to move, you can  move 

1. Yes, you are guaranteed a spot if you bought a parking pass online.

No, transportation from the hotel to the festival will not be provided.

1. Majority of the event site is ADA accessible. We’ll have ADA accessible restrooms, shuttles, and a viewing platform (first come first serve) for the handicapped guest and 1 companion. Please register at the guest service booth if special accommodations like the one priorly listed are needed.

There is limited seating available throughout the festival but it is first come first serve. If you want to have seating available to you at all times you can rent a chair here: https://conchairto.preo.website/country-bay-2023

The name linked to the ticket order cannot be changed therefore the tickets cannot be transferred to allow someone else to pick up tickets at Will Call. The person who purchased the tickets is the only one allowed to pick up their tickets at Will Call as long as they have a valid ID with them.

No, the person whose name is linked to the order is the only one able to pick up their ticket at Will Call.

Yes, you can bring those in and the bag doesn’t need to be clear. But those items need to be accompanied by a baby and can only contain items needed for childcare.